my ipad mini does not show up as a device and I can not get past activation lock on IPad Mini?

I updated my wife's IPad Mini and I can not get past the activation lock. I pulled up Apple ID but the IPad Mini does not show up as a device. I am therefore in a Catch 22. I can not get past the activation lock without Apple ID but can not use Apple ID since the device is not listed. ????

iPad Mini, iOS 9.3.5, Problem appears with update

Posted on Sep 1, 2016 12:14 PM

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1 reply

Sep 1, 2016 1:19 PM in response to CDubbb08

This is very likely not a catch-22 at all, but two completely separate issues.


Activation Lock


You can turn this off without the iPad. Simply use a browser to log on to http://www.icloud.com. Go to the "Find My iPhone" page and remove the device that way.


Find My iPhone Activation Lock - Apple Support


iPad does not show up as a device


First, be certain you have the latest iTunes version (currently 12.4.3). Then:


If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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my ipad mini does not show up as a device and I can not get past activation lock on IPad Mini?

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